María José Canel e-mail(Login required) , Karen Sanders e-mail(Login required)

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María José Canel e-mail(Login required)
Karen Sanders e-mail(Login required)

Abstract

143
This article examines the state of the art in relation to government communication. After identifying the specific characteristics of government as an institution that communicates, the authors provide a thorough review of the literature from political communication and organizational communication (including public relations, organizational and corporate communication) in terms of what it can contribute to the study of government communication. The review examines concepts, theories and approaches that can illuminate the study of government communication, permitting the authors to suggest a series of baseline issues that can provide a research agenda for the field. These issues include the establishment of model(s) for government communication, the 'problem of professionalization,' the tension between government information and persuasion, the evaluation and efficiency of government communication, elements for the analysis of a government communication office, international comparative study and the development of theoretical grounding for research in this field.

Keywords

Government communication, Communication in the public sector

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