Principles of Internal Communication in the Third Sector
Article Sidebar
164)
Main Article Content
Authors
Abstract
291
Keywords
References
AMBROSINI, M. y BARILLI, E., "Il fenómeno della formazione tra volontario e professionalitá", en VVAA (Caritas Ambrosiana), La Carita: nomi, volti, percorsi, Franco Angeli, Milán, 1993, p. 240.
ARGENTI, P.A., Corporate Communication, Irwin, Boston (Estados Unidos), 1994.
BALKIN, D.B., CARDY, R.L. y GÓMEZ-MEJÍA, L.R., Gestión de los recursos humanos, Prentice Hall, Madrid 1998.
CONRAD, C., Strategic Organizational Communication, 3º ed., Harcourt Brace College Publishers, Fort Worth (Estados Unidos), 1994.
DE NARBONNE, A., Communication d'entreprise. Conception et practique, Eyrolles, París 1991, pp. 72 y 109.
DE PREE, M., Max De Pree en The Non-Profit Leader of the Future. A Seminar in Social Sector Leadership, 2S-IX-1997, The Peter Drucker Foundation for Non-Profit Management, p. 13.
DEL POZO LITE, M., Cultura empresarial y comunicación interna, Fragua, Madrid, 1997.
DI RACO, A. y SANTORO, G.M., Il manuale della comunicazione interna, Guerini e Associati, Milán, 1996, p. 111.
DUNCAN, T. y CAYWOOD, c., "The Concept, Process, and Evolution of Integrated Marketing Communication", en THORSON, E. y MOORE, J. (eds.), lntegrated Communications: The search for Synergy in Communication Voices, Lawrence Erlbaum Associates, Hillsdale, Nueva Jersey, 1996.
FISHER, J. C. y COLE, K. M., Leadership and Management of Volunteer Programs, Jossey-Bass Publishers, San Francisco, 1993, pp. 98-100.
FOMBRUN, C.J., Reputation. Realizing Value From The Corporate lmage, Harvard Business School, Boston, 1996, pp. 156-157.
GOLDHABER, O.M., Organizational Communication, 6ª ed., Brown & Benchmark, Madison (Estados Unidos), 1993.
GOODMAN, M.B., Overview: Corporate Communication, en GOODMAN, M.B. (ed.), Corporate Communication, State University of New York Press, Albany (Estados Unidos), 1994.
HOWARD, C.M., "How to Communicate With Global Employee Audiences", en VV.AA. Employee Communication: The Comprehensive Manual for Those Who Communicate With Todays' EmpIoyees, Lawrence Ragan Communications, Chicago, 1996, pp. 306-309.
HUDSON, M., Managing without profit, Penguin Books, Londres, 1995, pp. 33 y 39.
HUNGER, J.D. y WHEELEN, T.L., Strategic Management, S" ed., Addison-Wesley Publishing Company, Reading (Estados Unidos) 1996, pp. 9-11. IABC Research Foundation, The Age of knowledge: Frontier or Fad? A special Supplement to Communication World, San Francisco, 2000, p. 2.
KENDALL, J. y KNAPP, M., "A loose and baggy monster. Boundaries, definitions and typologies", en ROCHESTER, c., HEDLER, R. y SMITH, J.D. (eds.), An lntroduction to the Voluntary sector, Routledge, Londres, 1995.
KOTLER, P., Marketing management, 9ª ed., Prentice Hall, Upper Saddle River, Nueva Jersey, 1997.
KOTLER, P. y ANDREASEN, A.R., Marketing per le organizazioni Non-Profit, Prentice Hall International e Il Sole 24 Ore Libri, Milán, 1998.
LÓPEZ MAÑERO, C., Criterios deontológicos en el tratamiento informativo del dolor, en Comunicación y Sociedad, 1997, vol. X, nº 2, pp. 125-161.
LUCAS MARÍN, A, Sociología de la empresa, Ibérico Europea de Ediciones, Madrid, 1992.
LUCK, M. y GOLDER, P., "What is IT? Information TechnoIogy Management in Voluntary and Non-Profit Organizations", en OSBORNE, S.P. (ed.), Managing in the Voluntary Sector, International Thomson Business Press, Londres, 1996, pp. 168-169.
LUNDBERG, E., "Communicating Through Humor in the Workplace", en GARNETI, J.L.: KOUZMIN, A. (eds.), Handbook of Administrative Communication, Marcel Dckker, Nueva York 1997, pp. 227 y 236.
MAZO, E., "El rumor, arma de doble filo", en Iprnark, nO 484-485, 1-30 abril 1997, p.42.
McKILLIP, J., Need analysis. Tools for the Human Services and Education, Sage Publications, Londres, 1987, pp. 120-121.
MERLO, A, "Applicazioni di management alle organizzazioni non profit. Il caso della Lega del Filo d'Oro", en Nonprofit, setiembre/diciembre 1995, p. 25.
MOUNT, M.K. y BARRICK, M.R., "The Big Five Persona lit y Dimensions and Job Performance: A Meta-Analysis", en Personnel Psychology, nº 44, 1991.
MOXLEY, D.P. y FREDDOLINO, P.P., "A Model of Consumer-Driven Case Management in Psychiatric Rehabilitation", en MOXLEY, D.P., Case Management by Design, Nelson-Hall Publishers, Chicago, 1997, pp. 134-135.
PALOM, EJ. y TORT, L., Management en organizaciones al sentido del progreso humano, Espasa Calpe, Madrid, 1991, pp. 98-99.
PUFFER, S.M., "Career Professionals Who Volunteer: Should Their Motives Be Accepted or Managed?" en Nonprofit Management and Leadership, 1991, 2 (2), p. 120.
QUAGLINO, G.P., CAPELLO, S. y ROSSI, A, "Motivazione allavoro e impegno volontario", en Stiluppo & Organizzazione, nº 143, mayo/junio 1994, pp. 100 y 103.
ROBBINS, S.P., Organizational Behatior, SD ed., Prentice Hall, Upper Saddle River, Nueva Jersey, 1998.
ROGGERO, G.A. (ed.), Le relazioni pubbliche, 6º ed., Franco Angeli, Milán, 1993, pp. 133- 134.
SHULTZ, D.E., TANNENBAUM, S.l. y LAUTERBORN, R.E, Integrated Marketing Communications, NTC Business Books, Lincolnwood (Estados Unidos), 1993.
SOGGE, D., "Escenarios y elecciones", en SOGGE, D. (ed.), Compasión y cálculo. Un análisis crítico de la cooperación no gubernamental al desarrollo, Icaria, Barcelona, 1995, p. 41.
THRASHER, S.P. y MOXLEY, D.P., "Five PrincipIes Framing Case Management Practice With Homeless Families", en MOXLEY, D.P., Case Management by Design, Nelson-Hall Publishers, Chicago, 1997, pp. 165 Y 169.
TOBIN, D.R., Transformational Learning. Renewing your Company Through Knowledge and Skills, John Wiley & Sons, Nueva York, 1996, p. 2.
VAN RIEL, C.B.M., Principles of Corporate Communication, Prentice Hall, Hemel Hampstead (Reino Unido), 1995.
W.AA., Enterprises & Medias, Association des Directeurs de Communication (Francia), 1992, pp. 7-S.
WALTER, J., Directeur de Communication. Les avatars d'un modèle professionnel, Éditions L’Harmattan, París, 1995, pp. 145-146 y 46.
YOUNG, M.B. y POST, J.E., Los ocho principios de la comunicación eficaz, en Hartvard Deusto Business Review 1995.
Metrics
|
|
Details
Article Details
RIGHTS TRANSFER
By submitting the article for evaluation and subsequent publication in Communication & Society, the AUTHOR exclusively assigns the rights of public communication, reproduction, distribution and sale for commercial exploitation to the University of Navarra through its Publications Service, for the maximum legal term in force -the entire life of the author and seventy years after his death or declaration of death-, in any country, and in any of the current and future edition modalities, both in print and electronic versions.
In the event that the article is not accepted for publication , this transfer of rights lapses with the communication of the refusal to the AUTHOR.
The AUTHOR affirms that the article is unpublished, that it has not been sent simultaneously to another publication medium and that the rights have not been transferred exclusively previously. He is responsible to the University of Navarra through its Publications Service for the authorship and originality of his work, as well as for all pecuniary charges that may arise for the University of Navarra through its Publications Service, in favor of third parties due to actions, claims or conflicts arising from the breach of obligations by the AUTHOR.
